One of the most important skills you will need both as a student and as you begin your professional career is the ability to listen. No matter what course you are taking at the Allen School you will spend a lot of your new career listening to your patients and using what you hear to help them address their health issues.
Here are 10 great tips from Forbes Magazine to help you develop great listening skills.
- Face the speaker and maintain eye contact.
- Be attentive, but relaxed.
- Keep an open mind.
- Listen to the words and try to picture what the speaker is saying.
- Don’t interrupt and don’t impose your “solutions.”
- Wait for the speaker to pause to ask clarifying questions.
- Ask questions only to ensure understanding.
- Try to feel what the speaker is feeling.
- Give the speaker regular feedback.
- Pay attention to what isn’t said—to nonverbal cues.
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Being listened to is one of the most important things a patient wants when they interact with doctors, nurses and other healthcare professionals. Start using these skills in the classroom today and pretty soon you will have a skillset that is highly valued by potential future employers.